Privacy Policy
This Privacy Policy explains how [LEGAL ENTITY NAME] ("Sterling," "we," "us," or "our") collects, uses, and protects information when you visit [website URL] or contact us. By using our site or submitting information to us, you agree to the practices described here.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, business name, and any details you include when you complete a form or contact us. We also automatically collect limited technical information — such as IP address, browser type, pages visited, and similar usage data — through cookies and analytics tools.
How We Use Information
- To respond to your inquiries and provide the services you request;
- To communicate with you about your project, our services, or your account;
- To operate, maintain, and improve our website and offerings;
- To comply with legal obligations and protect our rights.
Calls and Text Messages (SMS)
If you provide your phone number, you consent to be contacted by us by phone call and SMS text message at that number, including through automated means, regarding your inquiry and our services. Message and data rates may apply. Consent is not a condition of purchase. You can opt out of text messages at any time by replying STOP, or opt out of calls by telling us during any call or by contacting us at [contact email].
[Have counsel confirm this section meets TCPA and applicable state messaging requirements, and that your forms capture clear, documented opt-in consent before any outreach.]
Cookies and Analytics
We use cookies and similar technologies to understand how visitors use our site and to improve performance. You can control cookies through your browser settings. We may use third-party analytics providers that process this data on our behalf.
How We Share Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, hosting, CRM, email, analytics, and payment providers), and when required by law or to protect our legal rights. Service providers are obligated to handle your information consistent with this policy.
Data Retention
We retain personal information only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, contact us at [contact email]. We will respond as required by applicable law.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Children's Privacy
Our site and services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact
Questions about this policy? Contact us at [contact email] or [mailing address].